{"id":2157,"date":"2026-05-27T11:35:15","date_gmt":"2026-05-27T11:35:15","guid":{"rendered":"https:\/\/dermaneu.in\/?page_id=2157"},"modified":"2026-05-27T11:40:39","modified_gmt":"2026-05-27T11:40:39","slug":"shipping-delivery-policy","status":"publish","type":"page","link":"https:\/\/dermaneu.in\/index.php\/shipping-delivery-policy\/","title":{"rendered":"Shipping &amp; Delivery Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2157\" class=\"elementor elementor-2157\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-afef65d wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"afef65d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-75d26fd e-con-full e-flex e-con e-child\" data-id=\"75d26fd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d79cd9d elementor-widget elementor-widget-heading\" data-id=\"d79cd9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping &amp; Delivery Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b3952a color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"8b3952a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tThank you for shopping with Dermaneu. We are committed to ensuring a smooth and timely delivery experience. Please review our Shipping &#038; Delivery Policy below.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd4be9d elementor-widget elementor-widget-heading\" data-id=\"bd4be9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Order Processing Time<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa891b1 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"aa891b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul data-start=\"222\" data-end=\"441\"><li data-section-id=\"77v9y3\" data-start=\"222\" data-end=\"301\">Orders are shipped within a minimum of <strong data-start=\"263\" data-end=\"272\">1 day<\/strong> and a maximum of <strong data-start=\"290\" data-end=\"300\">7 days<\/strong>.<\/li><li data-section-id=\"rklxvn\" data-start=\"302\" data-end=\"441\">Orders are delivered within a minimum of <strong data-start=\"345\" data-end=\"354\">1 day<\/strong> and a maximum of <strong data-start=\"372\" data-end=\"383\">10 days<\/strong>, subject to courier availability and location conditions.<\/li><\/ul><p data-start=\"443\" data-end=\"558\">Processing and delivery timelines may vary during peak seasons, promotional periods, or due to operational factors.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-842c593 elementor-widget elementor-widget-heading\" data-id=\"842c593\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">International Orders<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-642beaf color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"642beaf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"590\" data-end=\"615\">For international buyers:<\/p><ul data-start=\"617\" data-end=\"907\"><li data-section-id=\"1qntk72\" data-start=\"617\" data-end=\"744\">Orders are shipped and delivered through registered international courier companies and\/or International Speed Post services.<\/li><li data-section-id=\"12s23x9\" data-start=\"745\" data-end=\"907\">Delivery timelines depend upon:<ul data-start=\"781\" data-end=\"907\"><li data-section-id=\"pemaat\" data-start=\"781\" data-end=\"808\">Courier partner schedules<\/li><li data-section-id=\"1o0xip2\" data-start=\"811\" data-end=\"841\">Customs clearance procedures<\/li><li data-section-id=\"1159w0r\" data-start=\"844\" data-end=\"877\">Destination country regulations<\/li><li data-section-id=\"120l2op\" data-start=\"880\" data-end=\"907\">Local delivery conditions<\/li><\/ul><\/li><\/ul><p data-start=\"909\" data-end=\"985\">International delivery timelines may vary and are beyond our direct control.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6069ab5 elementor-widget elementor-widget-heading\" data-id=\"6069ab5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Domestic Orders<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9690ba5 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"9690ba5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1012\" data-end=\"1032\">For domestic buyers:<\/p><ul data-start=\"1034\" data-end=\"1278\"><li data-section-id=\"ilhd0i\" data-start=\"1034\" data-end=\"1134\">Orders are shipped through registered domestic courier companies and\/or <strong data-start=\"1108\" data-end=\"1133\">India Post Speed Post<\/strong>.<\/li><li data-section-id=\"18uud1o\" data-start=\"1135\" data-end=\"1278\">Orders are generally dispatched within <strong data-start=\"1176\" data-end=\"1197\">1\u20137 business days<\/strong> or according to the delivery date agreed upon at the time of order confirmation.<\/li><\/ul><p data-start=\"1280\" data-end=\"1314\">Delivery schedules are subject to:<\/p><ul data-start=\"1316\" data-end=\"1439\"><li data-section-id=\"go2u16\" data-start=\"1316\" data-end=\"1347\">Courier company service norms<\/li><li data-section-id=\"7gch5y\" data-start=\"1348\" data-end=\"1385\">Serviceability of destination areas<\/li><li data-section-id=\"k0ify4\" data-start=\"1386\" data-end=\"1415\">Delivery partner operations<\/li><li data-section-id=\"1m0dukj\" data-start=\"1416\" data-end=\"1439\">Geographic conditions<\/li><\/ul><p data-start=\"1441\" data-end=\"1566\">The Company shall not be held responsible for delays caused by courier companies, postal authorities, or logistics providers.<\/p><p data-start=\"1568\" data-end=\"1784\">Our responsibility is limited to handing over the shipment to the courier\/postal service within <strong data-start=\"1664\" data-end=\"1675\">10 days<\/strong> from successful order placement and payment confirmation, unless otherwise agreed during order confirmation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b892d32 elementor-widget elementor-widget-heading\" data-id=\"b892d32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Delivery Address<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a66798f color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"a66798f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1812\" data-end=\"1925\">All products will be delivered to the shipping address provided by the customer at the time of placing the order.<\/p><p data-start=\"1927\" data-end=\"1966\">Customers are requested to ensure that:<\/p><ul data-start=\"1968\" data-end=\"2079\"><li data-section-id=\"xz1jso\" data-start=\"1968\" data-end=\"1999\">Shipping details are accurate<\/li><li data-section-id=\"1tbdvr4\" data-start=\"2000\" data-end=\"2032\">Contact information is correct<\/li><li data-section-id=\"1j3ksz1\" data-start=\"2033\" data-end=\"2079\">Delivery address is complete and serviceable<\/li><\/ul><p data-start=\"2081\" data-end=\"2168\">Delivery confirmation and updates will be sent to the buyer\u2019s registered email address.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0ecd47 elementor-widget elementor-widget-heading\" data-id=\"b0ecd47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Delays Beyond Our Control<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c8d4a2 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"0c8d4a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2205\" data-end=\"2383\">Dermaneu and Marigold Wellness Pvt. Ltd. shall not be responsible for shipment or delivery delays caused by circumstances beyond reasonable control, including but not limited to:<\/p><ul data-start=\"2385\" data-end=\"2545\"><li data-section-id=\"16dvt23\" data-start=\"2385\" data-end=\"2401\">Courier delays<\/li><li data-section-id=\"hvchps\" data-start=\"2402\" data-end=\"2422\">Weather conditions<\/li><li data-section-id=\"1v7eh8m\" data-start=\"2423\" data-end=\"2439\">Natural events<\/li><li data-section-id=\"1jlqr3q\" data-start=\"2440\" data-end=\"2465\">Operational disruptions<\/li><li data-section-id=\"1807m4a\" data-start=\"2466\" data-end=\"2491\">Government restrictions<\/li><li data-section-id=\"1w1ggcf\" data-start=\"2492\" data-end=\"2518\">Logistics partner issues<\/li><li data-section-id=\"1be7yi6\" data-start=\"2519\" data-end=\"2545\">Unforeseen circumstances<\/li><\/ul><p data-start=\"2547\" data-end=\"2612\">We appreciate your patience and understanding in such situations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-531ae80 elementor-widget elementor-widget-heading\" data-id=\"531ae80\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Support &amp; Assistance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f492752 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"f492752\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2644\" data-end=\"2672\">For any concerns related to:<\/p><ul data-start=\"2674\" data-end=\"2751\"><li data-section-id=\"uuua6v\" data-start=\"2674\" data-end=\"2693\">Shipment tracking<\/li><li data-section-id=\"swmoxs\" data-start=\"2694\" data-end=\"2711\">Delivery status<\/li><li data-section-id=\"yzatek\" data-start=\"2712\" data-end=\"2729\">Shipping delays<\/li><li data-section-id=\"rz3tgf\" data-start=\"2730\" data-end=\"2751\">Service utilization<\/li><\/ul><p data-start=\"2753\" data-end=\"2794\">Please contact our customer support team:<\/p><p data-start=\"2796\" data-end=\"2831\"><strong data-start=\"2796\" data-end=\"2806\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2807\" data-end=\"2831\">customercare@dermaneu.in<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f2c485 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"3f2c485\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2838\" data-end=\"2870\">Thank you for choosing Dermaneu.<\/p><p data-start=\"2872\" data-end=\"2929\">We appreciate your trust and look forward to serving you.<\/p><p data-start=\"2931\" data-end=\"2982\" data-is-last-node=\"\" data-is-only-node=\"\"><strong data-start=\"2931\" data-end=\"2948\">Team Dermaneu<\/strong><br data-start=\"2948\" data-end=\"2951\" \/><strong data-start=\"2951\" data-end=\"2982\" data-is-last-node=\"\">Marigold Wellness Pvt. Ltd.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping &amp; Delivery Policy Thank you for shopping with Dermaneu. We are committed to ensuring a smooth and timely delivery<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2157","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dermaneu.in\/index.php\/wp-json\/wp\/v2\/pages\/2157","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dermaneu.in\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dermaneu.in\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dermaneu.in\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dermaneu.in\/index.php\/wp-json\/wp\/v2\/comments?post=2157"}],"version-history":[{"count":4,"href":"https:\/\/dermaneu.in\/index.php\/wp-json\/wp\/v2\/pages\/2157\/revisions"}],"predecessor-version":[{"id":2165,"href":"https:\/\/dermaneu.in\/index.php\/wp-json\/wp\/v2\/pages\/2157\/revisions\/2165"}],"wp:attachment":[{"href":"https:\/\/dermaneu.in\/index.php\/wp-json\/wp\/v2\/media?parent=2157"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}